This page explains the main points. You can also read the full Privacy Notice or ask a trusted adult to help.
What does ALN remember?
We remember your email address and the name you chose to show other people, and keep a protected version of your password so you can sign in. (Older accounts and school accounts have a username instead of an email.) We save the question results you mark, when you practise, your Notes bookmarks and reading progress, and the groups you join. This helps you pick up where you left off and see how you are doing.
Your email is only for signing in and for messages about your account, like a link to reset your password. Nobody else on ALN can see it, and we never send you adverts. You do not need to put your full name, school name, address or phone number in your name on ALN: a first name or nickname is fine. Keep your password secret.
When you confirm your email you can try Premium free for 7 days. We don’t ask for a card and nothing is charged; it just stops after 7 days. To make sure each person gets one free trial, we keep a scrambled version of your email for 2 years, even if you delete your account.
Who can use ALN?
You need to be 13 or older to have an ALN account. If you are under 13, please don’t sign up. If you already have an account and you are under 13, or you know an account belongs to someone under 13, email help@acelearningnow.com with the account’s email address or username. We will delete the account and its information. You won’t be in trouble.
Can other people see my work?
The Team’s owners and admins (often a teacher, but anyone can create a Team) can see your name and assignment progress, including how many tasks you have completed. Other members can see your name and that you are in the Team, but not your progress or your email. You can only join a Team or Family group with a code from its owner, and before you join we show you who runs it and remind you who will see what. Only use codes from people you know, like your teacher. You can leave at any time. If anything in a Team or group upsets you or seems wrong, use the Report button next to it, or tell a trusted adult. Owners and admins manage assignments and the join code. Your progress can change when you practise a question that is also in an assignment.
Your school can manage a school account, help you reset its password and see class information. Ask your teacher who can see your work. If you join a Family or Study Group, members can see who is in the group, by name. Joining that group alone does not let its owner see all your private question attempts or Notes progress.
What about payments?
Ask an adult to handle a purchase. Stripe, our payment provider, deals with payment details. ALN keeps records showing what access was bought and whether the payment or subscription is active.
Am I being tracked for adverts?
The ALN website does not load advertising or third-party analytics scripts. ALN also needs information to keep the service working and secure.
Your browser needs small pieces of information to keep you signed in and protect your account. Remembering question filters for another visit is optional and starts switched off. Change it in Cookie settings. Saying no will not stop you studying.
Can I change or remove my information?
You can change available settings in Settings. You can also ask to see, correct or delete your information. There are sometimes legal reasons to keep some records; the full notice explains this. Deleting your account can remove your saved progress, so ask for help if you are unsure.
On a shared computer, sign out when you finish. You can switch off remembered question preferences in Cookie settings. Be careful when sharing a page link: it may show your selected search or question.
Who can help?
Ask a trusted adult or teacher, or email help@acelearningnow.com. AceLearningNow is run by Korek Production F.Z.E. Never send us your password or someone else’s payment-card details. Tell us if you think something is wrong or if someone can see information they should not see.
You can also ask a data protection authority for help. In the UK, that is the Information Commissioner’s Office (ICO).